Singing lessons at Billy Gollner Vocal Academy are fun and informative! We want to keep studio policies transparent and clear so there is never any miscommunication. In turn, we can also spend our lesson time singing! While these policies might seem strict, they are to ensure the mutual respect, safety, and confidentiality of all students and partners at Billy Gollner Vocal Academy. 



Payment for lessons is due at the first lesson of each month for all lessons in that month. For rates, please contact

Method of Payment 

Students may pay for tuition by Cash, Cheque, E-Transfer, Credit Card, or PayPal. 



Due to the high demand and limited availability in Billy’s schedule, we take cancellations and rescheduling very seriously. 

By booking your session time, you are agreeing to the policy below:

1) Lessons and coachings should be cancelled a minimum of 48-hours in advance.

2) Services cancelled with less than 48-hours of the appointment must be paid in full. 

Unfortunately, we cannot make any exceptions to these policies. Billy Gollner Vocal Academy will accommodate emergencies and illness on a case-by-case basis.Discussions of exceptions and make up lessons will be explained in your first lesson.


Lessons will end at the appointed time even if the student is late for their lesson. The professional standards on working singers and musicians are very high, chronic tardiness may result in termination of the working relationship. 


Students can trust that all topics shared in a private lesson will be kept exclusively between the teacher and student at all times. Under no circumstance will private information be shared about students, including their names, without explicit written consent from the student and/or their parent/guardian (for those under 18 years of age).

In addition, students must maintain confidentiality about the identity of other students they meet in passing through Billy Gollner Vocal Academy. Under no circumstance is a student to disclose the identities or skill-levels of other students. Billy Gollner Vocal Academy has the honour and privilege of working with many high level singers, musicians, and professional actors. Under no circumstances should the names of the fellow students you meet at Billy Gollner Vocal Academy be disclosed publicly at any time. 

Non-Disclosure of Materials 

Material given to students in the course of student’s work with Billy Gollner Vocal Academy is proprietary, copyrighted and developed specifically for Billy Gollner Vocal Academy. Students agree that such proprietary material is solely for Client’s own personal use. Any disclosure to a third party is strictly prohibited, including recordings of lessons. 

Student Responsibility 

Students are expected to bring the following to lessons: (1) water, (2) a Music Binder with Assigned Repertoire, hole-punched and organized, (3) a Recording Device (iPhone, iPad, etc.) 

Students are expected to maintain regular practice schedules outside of lessons. Here are the minimum practice requirements: (A) 30 minutes, 3 times per week for beginning students, (B) 45 minutes, 3 times per week for intermediate students, (C), 60 minutes, 3 times per week for advanced students. 

© 2019 Billy Gollner Vocal Academy